Paru2 Privacy Policy — User Information Protection

This policy describes how paru2 collects, uses, stores, and protects your personal information as a user of our platform in Malaysia.

1. Information We Collect

When you register and use the paru2 platform, we collect several categories of information to ensure our services run smoothly and securely for you.

Account Information

  • Full name, identification number (IC/passport), date of birth, and email address.
  • The mobile phone number used for account verification.
  • Passwords are stored in encrypted form and cannot be read by any of our staff.

Device & Browser Information

  • Device type, operating system, and the application or browser version in use.
  • IP address, general network-based location, and device identifier.
  • Access log data such as login times, pages visited, and actions taken.

Local Payment Information

All transactions on paru2 are processed in Malaysian Ringgit (RM/MYR). We keep a record of your deposit and withdrawal history, payment methods used (such as e-wallets or bank transfers), and bank account numbers for withdrawal verification purposes. Full card numbers are never stored by paru2 — payment processing is handled through secure third-party providers.

Policy Updates

This Privacy Policy is effective from January 2026. paru2 reserves the right to update it from time to time.

Got questions?

Contact us at [email protected] or check out our FAQ us.

2. How We Use Your Information & Cookies

Why We Use Your Information
  • Verify identity and prevent fraud during the registration and withdrawal process.
  • Processing deposits and withdrawals in Malaysian Ringgit (RM) accurately and correctly.
  • Providing efficient customer support when you reach out to the paru2 team.
  • Sending important account notices such as transaction confirmations and security alerts.
  • Comply with applicable legal and regulatory requirements in Malaysia.
Cookies & Tracking

Paru2 uses cookies and similar tracking technologies to enhance the user experience on our platform. Cookies allow us to:

  • Keeping your login session active so you don't have to sign in again each time.
  • Remembering the settings and preferences you have selected on the platform.
  • Analysing usage patterns for the purpose of general platform improvement.
  • Ensuring session security by detecting unusual activity.

You can manage your cookie settings through your browser, though disabling cookies may affect certain platform features.

3. Data Storage & Security

Paru2 takes our responsibility to protect your personal information seriously. All data we collect is stored on servers secured with SSL encryption and strict access controls. Only authorised personnel have access to sensitive user information, and that access is regularly monitored.

Your account information and transaction data are retained for as long as your account remains active, plus any additional period required by Malaysian law. Once the retention period ends and there are no further legal obligations, your data will be securely deleted or anonymised.

While we apply the best available security measures, paru2 cannot guarantee the absolute security of data transmitted over the internet. We encourage you to take responsibility as well by using a strong, unique password for your paru2 account.

paru2 account security for Sabah users with personal data protection

4. Sharing Information with Third Parties

Paru2 does not sell, rent, or trade users' personal information to any third party for marketing purposes. However, there are limited situations where your information may be shared:

Service Providers

We share necessary information with payment processing, identity verification, and technical infrastructure providers that help us operate the platform. These providers are bound by strict confidentiality agreements.

Legal Requirements

Paru2 may disclose user information to Malaysian authorities if required by court order, official investigation, or other valid legal obligations. We will notify users where permitted to do so.

Fraud Prevention

In cases involving fraud, money laundering, or serious security threats, we reserve the right to share relevant information with the appropriate regulatory bodies or authorities.

5. User Rights & Policy Changes

Your Rights as a paru2 User

As a registered user, you have the following rights regarding your personal information on the paru2 platform:

  • Access: You have the right to request a copy of the personal information we hold in relation to your account.
  • Correction: If any of your information is inaccurate or outdated, you can update it through your account settings or by contacting paru2 support.
  • Deletion: You may request the deletion of your account and personal data, subject to legal retention requirements and any outstanding bets or transactions.
  • Restriction of processing: In certain circumstances, you may request that we restrict the processing of your data while a dispute is being resolved.

To exercise any of the rights above, please contact the paru2 support team at [email protected] with the subject line "Personal Data Request". We will process your request within a reasonable timeframe.

Changes to This Privacy Policy

Paru2 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements.

Any significant changes will be communicated to registered users via email or an in-platform notice. The date of the most recent update will always be displayed at the top of this page.

Continued use of the paru2 platform after any changes are published constitutes your acceptance of the updated Privacy Policy.

6. How to Contact paru2 Privacy Support

If you have any questions, concerns, or complaints about this Privacy Policy or how paru2 handles your personal information, we encourage you to contact us directly.

The paru2 support team responsible for handling privacy inquiries can be reached by email at [email protected]. Please include "Privacy Inquiry" in the subject line of your email so it can be directed to the right team promptly.

For general information about the platform, registration, or other account-related issues, you may also refer to our FAQ ours, which contains answers to a wide range of frequently asked questions from paru2 users in Malaysia.

Privacy Contact Information

Your Privacy, Our Priority

Paru2 is committed to protecting your information. Register now and enjoy a safe, trusted betting experience in Malaysia.

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